Support

Outstanding support is the foundation of our company. In fact, we dedicate more than half our resources to support, and we make support a priority over all other work.

Our support hours are Monday - Friday, 9:00 - 5:00 CST.

NOTE: We respond to support issues by email usually within one hour. Please white list "classapps.com" or check your spam folder if you do not get a response.

  • Our Documentation
    Our thorough product documentation contains tons of useful information.
  • Support Policy And Overview, Hosted Service Agreement, Anti Spam Policy For Hosted Read our support policy and support overview for installation service, phone, email support and consulting.
  • Read Our FAQ's
    The answers to many commonly asked questions can be found in our Frequently Asked Questions.
  • View Video Animations That Demonstrate Features
    View video animations that demonstrate how to use features.
  • Fill Out A Support Ticket
    If you cannot find an answer in our online documentation, fill out a support ticket. A support engineer will respond to you shortly.
  • Service Partners
    Need help with your survey analysis? Click here to view our Service Partners
  • Release Notifications
    Be notified every time a product version changes so you can download the latest updates by subscribing to our RSS feed.
  • Follow us on Facebook
    Be our fan on Facebook or follow us on Twitter for updates on our new feature releases!
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